Responsible Gaming
at pb77
pb77 believes that gambling should always be an enjoyable, controlled activity — never a source of stress, debt, or harm. Our responsible gaming framework gives every player in Bangladesh the tools, information, and support needed to stay in control and play within their means.
Age Policy
Strictly 21+ Platform
Player Protection Tools
Tools That Keep You in Control
pb77 provides a comprehensive set of responsible gaming tools that players can activate directly from their account settings. These tools are free to use, take effect immediately, and are designed to help you maintain healthy gambling habits at all times.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits can be made until the period resets. Limits can be reduced instantly but increases require a 7-day cooling-off period before taking effect — protecting you from impulsive decisions.
Loss Limits
Define the maximum amount you are willing to lose over a set time period. When your net losses reach the threshold you have chosen, pb77 will automatically prevent further wagers until the period ends. This tool is especially useful for players who want a hard financial boundary without self-excluding entirely.
Session Time Limits
Set a maximum play-session duration. When your session reaches the limit you defined, pb77 will display a reminder notification and, if you choose, automatically log you out. Regular session reminders help prevent the loss of time awareness that can occur during extended play periods.
Time-Out Feature
If you need a short break from gambling, the Time-Out feature lets you temporarily suspend your pb77 account for a period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, place bets, or make deposits. Your account data is preserved and fully restored when the period ends.
Self-Exclusion
For players who feel they need a longer or permanent break, pb77 offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. Self-exclusion cannot be reversed during the chosen period. We will also make every reasonable effort to prevent marketing communications from reaching you while your self-exclusion is active.
Activity History
Your pb77 account dashboard provides a full, transparent view of your betting history, session durations, total deposits, total withdrawals, and net profit or loss over any selected time period. Reviewing your activity history regularly is one of the simplest and most effective responsible gaming habits you can adopt.
Getting Started
How to Activate Responsible Gaming Tools
Activating any of the responsible gaming tools available at pb77 takes less than two minutes. Follow the steps below or contact support if you need assistance.
Log in to Your pb77 Account
Visit pb77.ws and log in using your registered username and password. All responsible gaming tools are accessible from within your account — no additional registration or verification is required to activate them.
Navigate to Account Settings
Click on your profile icon in the top-right corner of the screen, then select "Account Settings" from the dropdown menu. From the settings page, choose the "Responsible Gaming" tab in the left-hand navigation panel.
Choose Your Tool and Set Your Parameters
Select the tool you wish to activate — deposit limits, loss limits, session time limits, time-out, or self-exclusion. Enter the values or duration that suit your needs, then confirm your selection. Limit reductions and time-out/self-exclusion requests take effect immediately.
Contact Support for Immediate Assistance
If you are experiencing difficulty activating a tool, or if you need to self-exclude urgently, please contact the pb77 support team directly at [email protected]. Our team is available around the clock and will process your request as a priority. You do not need to provide a reason.
Know the Signs
Warning Signs of Problem Gambling
Problem gambling can develop gradually and may not always be immediately obvious, even to the person experiencing it. The following warning signs may indicate that gambling has begun to have a negative impact on your life or the life of someone you know. If you recognise several of these signs, we strongly encourage you to take action.
Recognising a problem is the first and most important step.
If gambling is no longer fun, if it is causing financial pressure, relationship stress, or affecting your work or studies, pb77 encourages you to reach out to our support team or a professional counselling service. There is no shame in asking for help — it is a sign of strength and self-awareness.
Chasing Losses — Placing more bets in an attempt to recover money that has already been lost, often increasing wager sizes in the process.
Gambling with Essential Funds — Using money intended for rent, food, bills, education, or family needs to fund gambling activity.
Preoccupation with Gambling — Spending a disproportionate amount of time thinking about gambling, planning the next session, or reliving past wins and losses.
Concealing Gambling Activity — Hiding the extent of gambling from family members, friends, or colleagues, or lying about the amount of money spent.
Inability to Stop — Attempting to cut down or stop gambling but finding it difficult or impossible to do so, even when genuinely wanting to.
Gambling to Escape — Using gambling as a way to relieve stress, anxiety, depression, loneliness, or other difficult emotions rather than for entertainment.
Borrowing to Gamble — Taking out loans, borrowing from friends or family, or selling personal possessions in order to fund gambling sessions.
Neglecting Responsibilities — Missing work, neglecting family duties, or abandoning hobbies and social activities because of time or money spent on gambling.
Increasing Stakes Over Time — Needing to bet larger and larger amounts to feel the same level of excitement or satisfaction as before — a sign of tolerance building.
Self-Check
Quick Self-Assessment
The following questions are designed to help you reflect honestly on your gambling behaviour. If you answer "yes" to three or more of these questions, we encourage you to contact pb77 support or a professional counselling service without delay.
Have you ever spent more money on gambling than you originally planned or could comfortably afford?
Have you ever borrowed money or sold belongings in order to have funds available for gambling?
Has gambling ever caused arguments, tension, or conflict in your personal relationships?
Have you ever felt guilty, ashamed, or anxious after a gambling session?
Have you ever tried to win back money you lost through gambling by placing additional bets?
Have you found yourself thinking about gambling frequently during non-gambling activities such as work, study, or family time?
Have you ever used gambling as a way to cope with stress, sadness, anxiety, or boredom?
Have you ever lied to family members or friends about how much time or money you spend gambling?
Get Help
Support Channels and Resources
Whether you need immediate help, want to talk to someone, or simply want more information about responsible gambling, pb77 and the following resources are here to assist you at any time of day.
pb77 Support Team
Our dedicated support team is available 24 hours a day, 7 days a week to assist with any responsible gaming request, including urgent self-exclusion, limit setting, and account queries.
Talk to Someone You Trust
Speaking to a trusted family member, friend, or colleague about a gambling concern can be a powerful first step. Many people find that simply voicing the issue provides significant relief and perspective.
Mental Health Professional
A licensed psychologist, psychiatrist, or counsellor with experience in behavioural addictions can provide structured support and evidence-based treatment for problem gambling behaviours.
National Health Services
Players in Bangladesh experiencing gambling-related difficulties are encouraged to visit their nearest district hospital or contact the National Mental Health Helpline for referrals to appropriate support services.
Our Commitment
pb77's Responsible Gaming Pledge
pb77 was built on the belief that a safe and fair gaming environment is not optional — it is the foundation upon which a trustworthy platform must be constructed. Every product decision, every feature release, and every policy we enforce is measured against a single standard: does this protect and respect our players?
We understand that for the vast majority of our players across Dhaka, Chittagong, Sylhet, and the rest of Bangladesh, gambling is a form of entertainment — an exciting way to engage with cricket, live casino games, slots, and more. We are committed to keeping it that way. Our responsible gaming programme is designed to ensure that entertainment never crosses the line into harm.
pb77 staff are trained to identify signs of problem gambling behaviour in player activity data and to respond proactively. Where our monitoring systems flag a concern, we will reach out to the player directly. We may apply responsible gaming restrictions without a player request if we believe it is in that player's best interest. This is not a commercial decision — it is a welfare one.
We also commit to continuous improvement of our responsible gaming framework. As new tools, research, and best practices emerge in the global gambling industry, pb77 will evaluate and implement those that offer meaningful protection for our players. Our responsible gaming policy is reviewed and updated regularly to reflect current standards.
Safe and Secure Platform
All player data and financial transactions at pb77 are protected by 256-bit SSL encryption. Your account security is a top priority at every level of our platform.
Proactive Monitoring
pb77's internal systems actively monitor for indicators of problem gambling behaviour, including rapid loss escalation, extended uninterrupted sessions, and repeated failed self-exclusion bypass attempts.
Fair Play Certified
All games available on pb77 — including those from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — use certified Random Number Generator (RNG) technology ensuring fair and unpredictable outcomes.
Play Responsibly. Enjoy pb77 Safely.
If you have questions about your account, want to set a limit, or need to take a break, our support team is available around the clock. Explore our platform — and always play within your means.